How do I get a Parker’s Rewards card?
If you do not provide a card number when you sign up, the app assigns a virtual card number to your account. If you would like a physical card, please visit any Parker’s location. You’ll need to add your new card number to your existing account online.
Please contact us if you have any trouble adding your new rewards card. If your app is linked to your checking account, you must call ZipLine customer service at 877-403-2222 to link the physical card, too.
What are the benefits of Parker’s Rewards?
Parker’s Rewards members save 10¢ per gallon for every $25 spent inside the store. This excludes tobacco, lottery, gift card & fuel purchases. Use your fuel discount instantly, or save and stack them – up to $1 per gallon. You’ll also enjoy member pricing on fountain drinks, fresh food, and more. This special pricing is available to registered members every day, regardless of rewards points.
How do I use Parker’s Rewards?
It’s easy! Swipe your rewards card, scan the app barcode, or enter your phone number at checkout. You can even turn on the pump from your Parker’s Rewards app. Not ready to use your fuel discount? Don’t worry! We’ll always ask if you’re ready to use your fuel discount at the time of purchase. Rewards discounts can be used only once, up to 25 gallons, so make it count!
Do I earn points at Parker’s Spirits?
Yes, members earn 1 rewards point for every $2 spent at Parker’s Spirits locations. Exclusions apply. Rewards points can be redeemed for fuel discounts at any Parker’s location.
How do I get the Club fuel price?
In order to get the club price advertised on our gas sign, you must pay with PumpPal Debit. You can sign up for this feature by linking your checking account to your Parker’s Rewards card. It works just like your debit card with a secure PIN code. Select PumpPal Debit from the app menu. You will need your driver’s license and checking account information to enroll.
Is PumpPal Debit Secure?
Your security is our priority. To ensure your protection, our PumpPal Debit program is managed by ZipLine, a leading private label debit processor employing state-of-the-art firewall and other comprehensive security methods in accordance with the rules and regulations of the Federal Reserve. All personal data is encrypted in real time, and every transaction is PIN protected. ZipLine monitors and limits exposure to fraud, so you’ll never be held liable for unauthorized transactions.
Why can’t I link my credit card instead of checking account?
The PumpPal Debit program requires a checking account to make ACH transactions. By linking your checking account to your Parker’s Rewards card, this saves on credit card processing fees. We return those savings to you in the form of a discounted fuel price. Please know you can use your Parker’s Rewards card and pay with any method you prefer. However, you will not receive the PumpPal Debit Club price this way.
How to replace lost rewards cards (without PumpPal Debit)
Please contact us if you have any trouble adding your new rewards card.
How to replace lost rewards cards (PumpPal Debit Members)
Because your card is linked to your checking account, you must cancel your card immediately.
Call ZipLine customer service at 877-403-2222 to cancel your card. You may also cancel the card online. Please login to your account at ParkersKitchen.com/Rewards and click Manage PumpPal Debit. You will be asked to enter a second set of login credentials. This password may be different than your Parker’s Rewards password.
Note: It is your responsibility to cancel PumpPal Debit cards directly with ZipLine at 877-403-2222. If you choose to cancel the card online, you must do so by clicking Manage PumpPal Debit and signing into the PumpPal Debit portal.
I did not receive my member pricing
We are here to help! Fill out the contact us form and provide the location, date and time of your purchase. If you have the receipt transaction number and exact amount paid, include that information, too. We’ll be in touch!
My purchase did not earn rewards points
We are here to help! Fill out the contact us form and provide the location, date and time of your purchase. If you have the receipt, include the transaction number and exact amount paid, too. Please note that tobacco, lottery, gift card & fuel purchases do not earn rewards points.
I did not receive my rewards fuel discount
We are here to help! Fill out the contact us form and provide the location, date and time of your purchase. If you have the exact amount paid, include that information, too. Please note rewards discounts can be used only once, up to 25 gallons.
In order to get the club price advertised on our gas sign, you must pay with PumpPal Debit. You can sign up for this feature by linking your checking account to your Parker’s Rewards card. It works just like your debit card with a secure PIN code. Login to your account here or in the Parker’s Rewards app to add PumpPal Debit to your rewards card.
How to add multiple cards to the same rewards account
When you add multiple cards to a rewards account, those cards will share rewards points.
Please contact us if you have any trouble adding your new rewards card.
How to add multiple cards to the same PumpPal Debit account
Because your card is linked to your checking account, you must call ZipLine customer service at 877-403-2222. You cannot add new PumpPal Debit cards online. Your new card will automatically be added to your rewards account after you speak with ZipLine. Please note multiple cards will share rewards points.
How to update checking account information
Please login to your account at ParkersKitchen.com/Rewards and click Manage PumpPal Debit. You will be asked to enter a second set of login credentials. This password may be different than your Parker’s Rewards password.
You may also call ZipLine customer service at 877-403-2222 to edit any PumpPal account information.
Note: It is your responsibility to update checking account information directly with ZipLine at 877-403-2222. If your account information has changed, do not make any purchases with your PumpPal Debit card until it’s been updated.
How to change PIN code
If you know your PIN code but would like to change it, please login to your account at ParkersKitchen.com/Rewards and click Manage PumpPal Debit. You will be asked to enter a second set of login credentials. This password may be different than your Parker’s Rewards password.
You may also call ZipLine customer service at 877-403-2222 to edit any PumpPal account information.
1¢ Wednesday School Donation
On the first Wednesday of every month, Parker’s donates 1¢ of every gallon purchased with PumpPal Debit. When you enroll in PumpPal Debit, you can designate your preferred school to receive those donations. If you are already a PumpPal Debit member, you can designate your preferred school here.
More Questions?
Fill out the Contact Us form or call Parker’s Rewards Customer Service at 833-531-0185.